Job Description

Category: Parts
Industry: Construction/Industrial
Status: Full Time

Parts & Product Specialist

About The Company:

Pat Kelly Equipment Company is an authorized multi-brand construction equipment dealership located in St. Louis, Missouri. Pat Kelly Equipment is an independent family-owned and operated company that provides dedicated sales, rentals, tools, parts, and service support for customers in the construction, landscaping, material handling, and utility installation industries. Pat Kelly Equipment represents leaders in the heavy equipment industry such as New Holland Construction Equipment, National Crane Boom Trucks, Manitowoc ShuttleLift Industrial Cranes, Elliott Equipment Personnel Cranes, Genie Aerial Lifts, Bomag Compaction Equipment, and much more. For more information, visit http://www.patkelly.com/

Parts & Product Specialist:

Pat Kelly Equipment is looking for a self-motivated, dynamic individual who will thrive in a small business environment. The Parts & Product Specialist will be responsible for assisting with a profitable and successful parts department. In doing so this position is dedicated to providing our customer base with the highest quality dealer aftermarket support through the equipment manufacturers Pat Kelly Equipment represents. This position will be responsible for completing both over-the-counter and phone orders and transactions. Other tasks will include ordering and stocking job site tools and supplies. Personalized hybrid (online and in-person) training on Pat Kelly Equipment's product lines and role as a parts and product specialist will be provided.

Responsibilities:

-Conduct over-the-counter and phone sales of parts, tools, and supplies
-Provide high-quality customer service and aftermarket support for all vendors Pat Kelly Equipment represents
-Research, locate, and coordinate parts orders through Pat Kelly Equipment's extensive dealer network for both customer orders and internal work orders for the service department
-Provide insight and product recommendations to in-store customers
-Inform customer base of current or upcoming marketing promotions, events, or opportunities
-Perform routine parts inventory counts and adjustments
-Assist with daily parts shipping / receiving logistics including unloading freight, receiving orders, and packaging orders
-Work as a team player to support all departments (sales, rental, service, parts) when asked
-Attend, understand, and implement training provided by the equipment manufacturers (OEMs) Pat Kelly Equipment represents
-Perform daily housekeeping and maintenance of parts department and warehouse
-Add value and efficiency to daily department operations
-Perform additional tasks and projects as assigned by the department manager

Skill Requirements:

-Self-motivation and efficiency
-Positive attitude
-Integrity of character and work
-Professional etiquette
-Cohesive and respectful attitude
-Timeliness and accountability
-The ability to work autonomously and as a team player
-Proactive and showing initiative
-Analytical ability and good judgment
-Creativity, bringing new ideas to the table
-Dependable and thorough in tasks
-Excellent customer service
-Personal appearance must be neat and clean
-Common sense to approach situations maturely and -responsibly
-Communication and 'people skills'
-Well-organized and accountable
-Willingness to continually learn
-Must possess sales and customer relations skills
-Embodies company policies and values
-The ability to mentally compute basic arithmetic and make change
-Basic computer skills with knowledge of Microsoft Office software
-The ability to work & learn multiple parts ordering systems & databases
-Troubleshooting and problem-solving skills
-Must speak English clearly and write legibly
-The ability to speak another language is a plus
-Vision and enthusiasm for the job

Education/Experience Requirements:

-High school diploma, GED or vocational training/certification
-1-3 years of sales experience in the construction/agriculture/industrial equipment industry or mechanical parts experience is preferred
-Language: English
-Authorized to work in the U.S.A.
-Relevant experience or interest in construction equipment, parts inventory management, sales, logistics, merchandising, customer service is preferred
-Candidate must be familiar with the construction trades
-Equipment knowledge or previous parts distribution experience is a plus
-Valid driver's license/ID and reliable form of transportation to and from work is required

Physical Requirements / Work Environment:

-Local family owned & operated business
-Able to bend, squat, or climb, lift at least 30 lbs, stand or walk for extended periods on slippery or uneven surfaces
-Must also be able to sit in an office setting for extended periods of time
-The position requires constant interaction with the public
-May occasionally work outdoors with exposure to the elements
-Understands the hazards of the job and complies with safety protocols
-May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene, and cleaning solvents
-Physical strength is required to occasionally move and manipulate heavy objects short distances (lifting equipment available)
-Must maintain a professional personal appearance
-The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time
-Accommodations can be made within reason

Benefits & Salary:

This is a full-time position that offers a competitive salary and benefits package commensurate with experience. Be a part of a family-owned and operated company where you are valued as more than an employee.

Work Environment:

This is a local family owned and operated company where all departments of the dealership work together to achieve common success and customer satisfaction. Each employee is recognized as a valuable member of the team.

Schedule:

Monday-Friday 7:00 A.M.-5:00 P.M. (CST)

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time. Pat Kelly Equipment Company, Inc. is an Equal Opportunity Employer - Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity Apply online today at: patkelly.com/careers >>